Frequently Asked Questions
How do I reserve my glamping setup?
How many people can the outdoor tent sleep?
Our glamping tent can include up to 4 twin beds comfortably. If you don’t mind getting cozy and sleeping on the ground with our camp lounge option, about 6-8 glampers can fit in the tent.
Can I reserve multiple outdoor tents?
Yes! Depending on availability. You can check availability on the reservation page or by contacting us directly.
Do you pitch at campgrounds?
We currently do not accommodate set ups at campgrounds, parks, or other public spaces unless special accommodations are made ahead of time. Contact us for info.
How much does delivery cost?
Delivery & set up is included for locations within each metro area. Contact us if you are outside metro city limits.
When do you set up/tear down?
We always set up by 3pm and pick up after 10am the next day. Depending on travel logistics, we arrive for set up between 9am-2pm.
How does bedding work?
We provide a standard bed sheet, pillows, and a light blanket for each bed. For sleeping, we recommend sleeping bags or for an extra “campy” feel, those old blankets you have sitting in a storage bin in your basement.
How does the theater experience work?
Our in-tent theater comes with a wireless projector that connects to your home wifi to stream Netflix, Hulu, YouTube, etc. It operates similar to a Roku/Apple Tv. You can also connect directly to a computer with the included HDMI to show content from your own device.
Can I cancel my reservation?
You can receive a full refund if you contact us minimum 14 days before your booking date. If you want to cancel within 14 days of your booking date, the full amount paid can be applied to a different date.
What if it rains?
The canvas tent is 100% rainproof. If light rain is expected, we will set up as normal. If severe weather or lightning is expected, you can reschedule the day of your booking. Reschedule dates are based on availability.
Do you offer discounts for multiple nights?
We do not currently offer discounts on the nightly base rates. Add ons, however, add ons are free for any additional nights.
What areas do you serve?
We have three locations. Phoenix, Arizona that serves the Greater Valley area, Minneapolis, Minnesota that serves the Greater Minneapolis-St. Paul area, and St. Louis, Missouri (Coming 2022). Contact us for a custom quote if you are outside these metro areas.